A Servant's Heart
The core of Our Culture and Our Company is that of a Servant’s Heart. We approach everything we do with a humble servant’s heart — putting the needs of others above our own.
A True Servant's Heart
Vicky brings the heart to the Heart of the House in Virginia Beach, Virginia. Through long and tiring days, she maintains a positive attitude and pushes all of our Teammates with a smile. Her positivity is inspiring to those around her and it makes the busy days feel lighter. “There’s no one else I’d rather work with any day,” said Virginia Beach Operating Partner, Adam.
Kimmy supports her fellow Teammates with rides to and from work. She helps cover shifts to make sure others can be at important events. Kimmy treats her Teammates like family. “She truly embodies her role...
“If you see him interacting with his Team, he always puts them first. He always wants the best for them. He loves us all very deeply and there’s nothing he wouldn’t do for his Team,”...
“I can’t describe how she is but she’s just amazing and makes me feel good & special every day that she’s here,” said Daniela Zillatoro about Community Ambassador Lisa Whisnand.
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“If there is someone you want by your side when things get tough, it’s Jon, said Cody Houghton about Jon Gridgeman. “If I’m coming in early, so is Jon. If I’m staying late, Jon is...
“Tabatha pays attention. She pays attention to the little details and she pays attention to people,” said Area Director Chris McCullough about Tabatha McGinnis. “She’s just that special MISSION BBQ spirit, that Servant Heart that...
“Ms. Bonita truly is the heart of the restaurant,” said CSS Jackie Robinson of Our Teammate Bonita Mackall. “She keeps us going, she really does. It’s always a great day when she’s here. We’re always...
“He cares that much to pay attention to the stories in our area, the people in our area. He cares that much to sit there and listen to what they have been through and what...
When one of his Teammates was having a hard time Jonathan Windham stepped up and went above and beyond. “Gave him a place to stay. Gave him a car to drive,” said Servant Heart Leader,...
“She’s just a bright light and a shining star in our world and in Ellicott City,” said Operating Partner Craig Saathoff about Our Teammate Stacy Henderson.”Ellicott City wouldn’t be Ellicott city without Stacy Henderson,” Craig...
“Maria serves with her heart,” says General Manager Christine Monk about Stafford, Virginia Community Ambassador Maria Penton. “She doesn’t serve because it’s part of her job. She serves because it’s who she is.”
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“She didn’t hesitate. She right away asked me what I needed,” said Servant’s Heart Leader Xiomara Gonzalez of Suzette Brizuela, our Community Ambassador in Rockville, MD. “It made me feel supported and it made me...
“My first 1:1 with Jessica, I sat down and started asking her questions about her Teammates. I was blown away about how much she knew about each individual,” said Sahul Flores about Jessica Gray, a...
“She was in the dining room sitting at a table talking to a WWII Veteran,” says Tanya Sturm, Operating Partner in Evansville, Indiana of Amber Buchanan Evansville’s Community Ambassador. “It made him feel very, very...
“He was working the line in July with a new Teammate and he noticed the Teammate was walking home at night. So, Aj being Aj stepped up and gave him a ride,” shared ADoO Chris...
“To see that he cared that much to want to come in without even having to be asked, just to help support in any way he could meant everything. What an awesome thing to do.”...