A Servant's Heart
The core of Our Culture and Our Company is that of a Servant’s Heart. We approach everything we do with a humble servant’s heart — putting the needs of others above our own.
A True Servant's Heart
Ellie is the truest definition of a Servant’s Heart. She values her relationships with Our Customers in King of Prussia, Pennsylvania and takes the time to get to know them personally. “She doesn’t just wait on tables serving them food. She takes the time to get to know their stories,” said Dining Room Leader, Lisa. Her passion for Our People extends to everyone in Our Restaurant. “She has a lovely way of giving back to everyone around her. That’s why everyone loves her,” added Community Ambassador, Sheryl.
“I can’t describe how she is but she’s just amazing and makes me feel good & special every day that she’s here,” said Daniela Zillatoro about Community Ambassador Lisa Whisnand.
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“If there is someone you want by your side when things get tough, it’s Jon, said Cody Houghton about Jon Gridgeman. “If I’m coming in early, so is Jon. If I’m staying late, Jon is...
“Tabatha pays attention. She pays attention to the little details and she pays attention to people,” said Area Director Chris McCullough about Tabatha McGinnis. “She’s just that special MISSION BBQ spirit, that Servant Heart that...
“Ms. Bonita truly is the heart of the restaurant,” said CSS Jackie Robinson of Our Teammate Bonita Mackall. “She keeps us going, she really does. It’s always a great day when she’s here. We’re always...
“He cares that much to pay attention to the stories in our area, the people in our area. He cares that much to sit there and listen to what they have been through and what...
When one of his Teammates was having a hard time Jonathan Windham stepped up and went above and beyond. “Gave him a place to stay. Gave him a car to drive,” said Servant Heart Leader,...
“She’s just a bright light and a shining star in our world and in Ellicott City,” said Operating Partner Craig Saathoff about Our Teammate Stacy Henderson.”Ellicott City wouldn’t be Ellicott city without Stacy Henderson,” Craig...
“Maria serves with her heart,” says General Manager Christine Monk about Stafford, Virginia Community Ambassador Maria Penton. “She doesn’t serve because it’s part of her job. She serves because it’s who she is.”
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“She didn’t hesitate. She right away asked me what I needed,” said Servant’s Heart Leader Xiomara Gonzalez of Suzette Brizuela, our Community Ambassador in Rockville, MD. “It made me feel supported and it made me...
“My first 1:1 with Jessica, I sat down and started asking her questions about her Teammates. I was blown away about how much she knew about each individual,” said Sahul Flores about Jessica Gray, a...
“She was in the dining room sitting at a table talking to a WWII Veteran,” says Tanya Sturm, Operating Partner in Evansville, Indiana of Amber Buchanan Evansville’s Community Ambassador. “It made him feel very, very...
“He was working the line in July with a new Teammate and he noticed the Teammate was walking home at night. So, Aj being Aj stepped up and gave him a ride,” shared ADoO Chris...
“To see that he cared that much to want to come in without even having to be asked, just to help support in any way he could meant everything. What an awesome thing to do.”...
“Twenty-four hours a day, she’s there to answer the phone, just to lend an ear, listen to their story. If there’s an emergency, she’s the first one to respond,” said ADoO Amy Briscoe of Leigh...
“You could tell from the beginning that he has a passion for learning but also a passion for coaching and teaching,” said ADoO Gus Bloom of Ricardo Pantoja, Servant’s Heart Leader in Dover Delaware. Ricardo...